Macro-économie / Taux
Macro-économie / Taux
La pandémie accélère la transformation du travail
82% des employés des entreprises interrogées devraient reprendre le travail dans 12 à 18 mois, selon une enquête Xeros.
Bureaux à Neuilly
Aussi paradoxal soit-il dans une telle crise économique, un vent d’optimisme souffle sur le travail. Après les perspectives d’embauche, pour lesquelles plus de la moitié des employeurs interrogés par ManpowerGroup se disent optimistes, c’est le retour au travail qui s’annonce positivement. Dans une enquête commandée par Xeros et menée par la société de recherche indépendante Vanson Bourne, on apprend que 82% des employés de l’échantillon d’entreprises interrogées devraient retourner au bureau dans les 12 à 18 mois, situation encore impensable il y a quelques semaines. D’autant plus que l’étude a été menée auprès de 600 décideurs du secteur informatique aux États-Unis, au Canada, au Royaume-Uni, en Allemagne et en France, des pays particulièrement touchés par la Covid-19. 49% des enquêtés précisent toutefois que ce retour dans les bureaux sera échelonné ou par phase alors que 32% indiquent qu’ils vont explorer de nouvelles manières de travailler.
"Il ne fait aucun doute que la pandémie de Covid-19 a changé notre façon de travailler, mais nos recherches ont montré qu’au fil du temps, de nombreuses entreprises prévoient de réintégrer la plupart de leurs employés dans un environnement de bureau. Cela peut être dû à diverses raisons, notamment la communication, la rapidité de la prise de décision et le développement des talents" a résumé Steve Bandrowczak, président et directeur des opérations de Xerox. Car si la mise forcée au télétravail de tous les employés ou presque a été relativement réussie, des lacunes émergent. 35% des entreprises déclarent ainsi comme plus grosse difficulté des problèmes de support informatique à distance contre seulement 28% des problèmes de préparation technologique. Suivent des solutions de flux de travail inadéquates (27%) et des manques dans les outils de collaboration et communication (22%).
Face à des défis, les enquêtés comptent aller dans le sens des évolutions imposées par la situation. "Les entreprises ont bien compris que certains investissements technologiques sont nécessaires dans un monde impacté par le Covid : les investissements qui créeront un environnement de travail à distance plus stable et soutenable" indique l’étude. Parmi les 56% qui alloueront plus de budget aux ressources technologiques, plus de la moitié comptent le faire spécifiquement dans les ressources technologiques à distance. En opposition, 40% augmenteront le budget pour créer une formule hybride de travail entre bureau et télétravail. Finalement, la crise pourrait s’avérer être un véritable accélérateur de la transformation du travail au sein des entreprises avec une place accrue donnée au télétravail, tout en conservant un lieu d’échange professionnel et social fixe dans les bureaux.
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